Is it true that an incoming payment typically debits the customer account in SAP Business One?

In SAP Business One, an incoming payment typically involves crediting the customer account rather than debiting it. When a payment is received from a customer, it is recorded against their account, which increases the customer's credit balance with the company. This transaction indicates that the customer has paid an amount owed, thus reflecting a decrease in the company's receivables.

When this process occurs, it affects the general ledger where the customer's account is credited, and the corresponding cash account or bank account is debited. This ensures that the company's financial records accurately reflect the increase in cash and the reduction in accounts receivable, which is essential for proper financial reporting.

Other options suggest limitations or exceptions regarding the customer payment process. However, in standard accounting terms and practices within SAP Business One, the incoming payment applies broadly across all customer accounts, without distinguishing based on the method of payment or customer type.